Our commitment at Saltywater Tackle Inc is to you, the angler.
We apologize for the inconvenience of a broken rod and are committed to get you fishing again.
You are buying a high quality and performance rod, please note that these rods can or will break if not taken care of, used over the recommended specifications, abused or negligence.
While Saltywater Tackle Inc can guarantee the quality and performance of the rod, we cannot be responsible for the well-being of the rod.
This warranty is limited to repair and replacement of the rod, blank or reel and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product.
This warranty does not cover fire, theft, missing rod sections, intentional breakage, modification or customization of the finished rod, or damage during the assembly of a blank into a finished rod.
Warranty coverage on Saltywater Tackle Inc blanks does not extend to any custom work or components added to the blanks.
Saltywater Tackle Inc requires all broken or damaged rods or blanks to be returned for inspection unless, otherwise the rod or blank is lost or missing.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
All of our rods are either imported from manufacturers in Japan/overseas or sourced from a wholesaler, as such, warranty differs from brand to brand.
Please note that receipients are responsible for return and outbound shipping.
Saltywater Tackle Inc Warranty: El Maestro, Outer Banks, Race Point, Smith, Tortugas
Factory Warranty: Bridge, Carpenter, CB One, Daiwa, Hot's, Major Craft, MC Works, Ripple Fisher, Senses, Shimano, Tenryu, Valley Hill, Yamaga Blanks
Saltywater Tackle Inc Warranty Policy
Rods sold with Saltywater Tackle Inc Warranty are covered for a period of 1 year against defects in workmanship and materials.
Saltywater Tackle Inc reserves the right to determine whether to repair or replace any Saltywater Tackle Inc product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts.
Successful rod warranty applicant will be required to pay 50% of retail price in order to receive a new rod or comparable models when necessary.
Sales receipt or proof of purchase required.
Factory warranty claims will have to be made directly to the manufacturer in Japan/overseas. Unfortunately we cannot assist in warranty claims for these brands.
In no event shall Saltywater Tackle Inc be held liable for incidental or consequential damages due to breach of this warranty or other warranties implied by law.
If for any reason you are not 100% satisfied with your purchase, please contact us within 21 days of purchase.
Returns for other than warranty issues will be subjected to a 15% restocking charge. All returned merchandise must be accompanied with sales receipt or proof of purchase, unused, in undamaged original packaging and in resalable condition.
Shipping cost for return merchandise will be at buyers care.
Customers can also choose to have a store credit voucher, we will generate a voucher for your usage for your next order.
Sale or discounted items do not qualify for returns.
With your original invoice or receipt, and Return Merchandize Authorization (RMA) completed, send the box back to us via insured mail to the address listed below. We will send in-stock items to you immediately and contact you if there are any additional related charges to the new items ordered.
Please click here to download the Return/Exchange form
All returns and exchanges must be shipped via insured mail to:
Saltywater Tackle Inc
Attn: Returns and exchanges
286 Washington Road
Sayreville, New Jersey 08872